Last Updated: June 6, 2025
At Chauffeur Bodyguard, we use cookies and similar technologies to enhance your experience on our website (https://www.chauffeurbodyguard.co.uk). This Cookies Policy explains what cookies are, how we use them, and how you can manage them. It complements our Privacy Policy, which details how we handle personal data. By using our website, you agree to this Cookies Policy. Please read it carefully.
1. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, phone) when you visit our website. They help us provide a better user experience, understand website usage, and deliver services like online bookings. Similar technologies (e.g., pixels) may also be used.
2. Types of Cookies We Use
We use the following types of cookies:
Essential Cookies: Necessary for the website to function, such as maintaining your session during booking, saving form inputs (e.g., pick-up details, dietary preferences), or processing payments (e.g., PayPal, Bitcoin via Lightning Network). These cookies cannot be disabled.
Performance Cookies: Collect anonymized data about how you use our website (e.g., pages visited, time spent) to improve its performance. For example, we may use Google Analytics to track booking trends.
Functional Cookies: Remember your preferences (e.g., currency, language, or previously entered booking details) to personalize your experience.
We do not currently use targeting or advertising cookies. If this changes, we will update this policy and seek your consent.
3. Why We Use Cookies
We use cookies to:
Enable core website functions, such as processing bookings for chauffeur services (e.g., airport transfers, long-distance trips) or culinary services (e.g., event catering, in-transit meals).
Improve our website by analyzing anonymized usage data (e.g., which pages are most visited).
Personalize your experience by remembering preferences (e.g., saving your pick-up location for future bookings).
Support secure payment processing, including Bitcoin transactions via the Lightning Network.
4. Third-Party Cookies
Some cookies are set by third-party services we use:
Payment Processors: Services like PayPal or Lightning Network providers may use cookies to facilitate secure payments. These are essential for completing transactions.
Analytics Providers: We may use tools like Google Analytics to collect anonymized performance data. These providers have their own privacy policies, which we encourage you to review.
5. Your Consent
Under the UK General Data Protection Regulation (UK GDPR) and Privacy and Electronic Communications Regulations (PECR):
Essential Cookies: Do not require consent as they are necessary for website functionality.
Non-Essential Cookies (e.g., performance, functional): We request your consent via a cookie banner when you first visit our website. You can accept, reject, or customize your cookie preferences at any time.
You can withdraw consent at any time by adjusting your cookie settings or contacting us (see section 8).
6. Managing Cookies
You can control cookies through:
Our Website: Use the cookie banner or link to cookie settings to manage non-essential cookies.
Your Browser: Adjust settings to block or delete cookies. Note that blocking essential cookies may prevent you from using features like online bookings.
For guidance, visit www.allaboutcookies.org or your browser’s help section.
7. Data Protection
Cookies may collect personal data (e.g., IP addresses, booking preferences). This data is handled in accordance with our Privacy Policy and UK GDPR.
For example:
Booking data (e.g., pick-up locations, dietary preferences) is stored securely and used only to provide services.
Bitcoin payment data (via Lightning Network) is processed securely, with transaction details retained for tax compliance (e.g., HMRC reporting).
NDA related data for high-profile clients is managed as per separate agreements.
8. Contact Us
For questions about cookies or to exercise your data rights (e.g., access, deletion), contact us at:
Email: info@chauffeurbodyguard.co.uk
Phone: +44 79330 67213
Address: England, UK
9. Updates to This Policy
We may update this Cookies Policy to reflect changes in our website, services, or legal requirements. Updates will be posted on our website, and we encourage you to check back regularly.
By continuing to use our website, you acknowledge that you have read and understood this Cookies Policy.